For security purposes, we will email you a link to reset your password. Please enter either your username or email address below, click the "Reset password" button and then check your email for a notification from SSWiS. This email will contain the link you need to reset your password securely.

If you encounter problems with resetting your password, please see the "Trouble-shooting tips" section at the bottom of this page. If you do not remember either your username or email address, contact SSWiS technical support at sswis_mis@unc.edu.

1. Email not received. If you have problems with this service (for instance, not receiving an email response from this system in a timely manner), please try using SSWiS with the Microsoft Edge browser.
2. "The link you used contains invalid data" browser message. Some browsers may have difficulty parsing SSWiS security information. This is the case if you received the above-mentioned email from SSWiS, clicked on the "reset my password" link, and then saw the warning message: "The link you used contains invalid data." If this occurs to you, the first thing you can do is ignore this message and just try your new password at this portal's login screen at https://sswis.unc.edu/affiliateportal. If your new password does not work, then please try the following:
   1. Once again, reset your password using the textbox and "Reset password" button above.
   2. When you receive the "SSWiS password-reset request" email, do not click on the "reset my password" link. Instead, right-click on the "reset my password" link and then select "Copy Hyperlink."
   3. Open the Microsoft Edge browser. Right-click in the browser's URL area (where it says, "Search or enter web address"), and select "Paste."
   4. Press your keyboard's "Enter" key.
   5. This should then show you the SSWiS Field Agency Portal screen for resetting your password.

If you continue to have technical issues or you are unable to use the Microsoft Edge browser, please contact SSWiS support at sswis_mis@unc.edu.